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Service Cloud is built on the Salesforce Customer Success Platform

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Salesforce Service Cloud Services

Salesforce Service Cloud is a cloud-based platform for customer service management. It functions as a help desk and customer service platform, enabling companies to provide personalized customer support.

Service Cloud does all of the following:

  • It offers a multifunctional dashboard to provide a real-time record of customer interactions
  • Uses AI and natural language processing to suggest replies for agents in real time
  • Provide robust reporting for a 360-degree view of your support operation
  • Integrates telephony into your support system with Service Cloud Voice

Salesforce Services We Offer

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Integration

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Implementation

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Migration

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Product Customization

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Consulting

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Support & Maintenance

Let XapDigital Help You Manage Your Salesforce

Implementing and managing all these Salesforce clouds can be a daunting experience. Let the Salesforce experts at XapDigital help you choose and manage the clouds you need in your business. We have years of experience in all types of Salesforce installations, so we know what’s right for you and how to make it work for you. Our Salesforce Managed Services will help you get the most value out of your Salesforce clouds and grow your business.

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